Since starting work at our company I have done many a thing around the office (all perfectly above board I might add) but the latest project I have been working on is partnerships and in doing so I have met some really interesting people who work for some really interesting companies. My favourites are those…
You already know that providing great service and properly looking after your customers and clients is sound business practice. But how do you measure how well you’re doing in this area? Obviously the biggest indicator of whether you’re doing it right is repeat business. They like you – they come back for more. Another indicator…
Whilst there has historically been a divide in strategy and tactics of B2C and B2B marketing, modern technology is starting to blur the lines. Increasingly, the smartest B2B marketers realise that buyers expect the same levels of service – whether in their business or personal lives. The rise of eCommerce solutions, the proliferation of useful advice online…
Here at our company we work with a number of our competitors in the USA, supplying them with European telephone numbers for there conference call businesses. Whilst most of the business with the USA is done using our Web and Conference Calling solutions, we need to travel to the USA once a year for a…
We read this morning that Milo Yiannopoulos, the free-lance tech journalist and sometime Telegraph columnist will be launching a transatlantic ‘Fund / Accelerator’ scheme for British Start Ups. The idea being, Yinanopoulos and co will take British firms and aim to launch them Stateside, primarily in and around Silicon Valley. On the surface that all…
So Nestlé has been in the news again. And, as ever, they’re not painted in a great light. The negative publicity followed a Greenpeace campaign launched this week, which accused Nestlé of sourcing palm oil from unsustainably managed rainforests in Indonesia and destroying the habitat of endangered orang-utans. As a result, Nestlé experienced a backlash as…
Whilst our Customers are spending their days on the phone conference calling, the other guys in Sales and I spend our days chasing down new business. We have a great business model and you would have thought it was an easy thing to sell. Well it is and it isn’t, we come up against a…
Financial reservations are not resigned to The City as a surprising number of UK employees demand a shakeup concerning the way corporate money is spent. A recent survey by our company highlights almost a third of UK workers feel dismayed by their companies’ overspending. Furthermore, the same new figures reveal employees are equally critical of…
We’ve all been there – languishing on hold to a call centre, suffering through a seemingly endless stream of hateful chart music. Y’know, if you spend five minutes on hold a month, that works out to like two and a half days over your lifetime. Two and a half days! How dare they take that…
Four Key Business Efficiency Tips Because our product makes companies more efficient, we like to talk about efficiency in general. And we’re not alone. Business efficiency is a popular topic, and there are thousands of blogs out there discussing detailed project management techniques or the latest software suites that all claim to help you achieve…
